Why not connect with people you don't know? Get that old-school Internet feeling back with a few chat apps that might be up to the task. RumbleTalk is a leader chat room platform for websites. style background image RumbleTalk screenshot: Radio Chat Room - Designed by the customer.
Everything else is off to the side, with an app pane that lets you start a voice or video call or share files with your team.
Or, tap the Whiteboard for a blank space where you can sketch your ideas on a virtual whiteboard for a quick way to show your team what you're discussing.
And when you need to talk instead of chat, Webex Teams includes Cisco-powered voice and video chat that works with Cisco's VoIP devices. Cisco Webex Teams Pricing: Mattermost is the tool to use.
It's a self-hosted team chat app with the core chat tools your team expects—along with options to customize almost everything about how your team works together. The core chat experience feels much like Slack, with a unique take on message replies that shows all of the replies together in-line with the rest of the chat conversations.
You can keep things a bit more orderly by making as many teams as you want, each with their members and channels. Then, with it hosted on your servers, you can tweak everything: You can even make custom builds of its mobile apps.
If your team has strict policies on communications, it's the chat app that can work the way you need to. Mattermost Pricing: ChatWork Android, iOS, Windows, Mac, Web Best for chatting across multiple teams Work with people outside your company often, perhaps juggling relationships with suppliers or contracting with multiple teams at once? ChatWork is a social network for business chat. You'll add a full profile to your account, complete with contact info and a Chatwork ID that anyone can use to add you to their chats.
You can then join in group chats at your company, message anyone else with a Chatwork ID, or start new public or private group chats. Chatwork keeps all of those together in your left sidebar so you can quickly jump between conversations and teams without missing anything.
It even consolidates mentions from every team you're in—and includes a to-do list to manage every actionable item from each conversation—to help cut through the noise. ChatWork Pricing: Ryver Android, iOS, Windows, Mac, Linux, Web Best for adding more details to important conversations Sometimes you post a quick idea to chat, only to add a half-dozen more ideas in subsequent messages. Ryver helps you organize those with its Posts tool.
Select as many messages as you need—from you or others—then add a subject and a formatted long-form message that expands on your thoughts.
Ryver will merge your message and the chat posts, adding them to the Posts tab in your chat. You can then follow up on those posts and other tasks with its built-in kanban board. Then, if you're worried you'll forget to follow up on a message, there's a Set Reminder button on each chat and long-form post so Ryver will notify you about that message again. That combined with the Notifications page helps you keep from missing important conversations.
And if you need to bring someone from outside your team into your conversation, anyone can invite a guest member—though note, they'll be able to see the entire forum history Ryver's name for chat groups. Ryver Pricing: Instead of having one conversation in view at a time, Cliq lets you open up multiple chat and private messages with each in its own column. Rather than flip among your most frequently used conversations, you can keep them all open at once.
Another distinguishing feature, called Prime Time, lets you use Cliq as a broadcasting service, streaming video in real time to anyone on the team who tunes in.
Cliq integrates smoothly with other Zoho apps, making it an ideal choice for those already in the Zoho ecosystem. This powerful toolkit helps you convert even more visitors into paying customers. Olark Olark is a popular live chat solution for online businesses. All you need to do is copy and paste a code snippet into your WordPress sidebar widget or in your child theme. Olark offers integration with other services such as Salesforce, Zendesk, Highrise, etc. There are third-party mobile apps which allow you to connect to Olark chat from almost any iOS or Android device, so you can chat with customers on the go.
They also offer 2-week free live chat support trial. Zendesk Chat Zendesk is the leading help desk support software provider. They recently acquired an existing company called Zopim to enter the live chat support market and rebranded it as Zendesk Chat.
If you are already using Zendesk, then the best advantage you get is that it already integrates with your existing support software. It also works smoothly with WordPress, Salesforce, and a number of other third-party services. Zendesk Chat also offers real-time chats, advanced analytics, and AI-powered chat-bots to automate the process when no live agents are available. They have beautiful templates and customization options to create attention-seeking chat widgets.
Zendesk Chat offers a limited free live chat support account for 1 concurrent chat session. Chaport If you are looking for a free live chat support software for WordPress, then you may want to checkout Chaport.
They offer a free forever plan with unlimited chats, history, notifications, unlimited registered operators, and up to 5 operators online at the same time. Their software covers all the basic requirements. They have live chat support apps for mobile devices, beautiful multilingual chat widgets, reporting and analytics, third-party integrations through Zapier. Paid plans give you access to more features like typing insights, visitor notes, saved replies, file sending, auto-invitations, and more.
SnapEngage SnapEngage offers live chat service to businesses of all sizes. It is a bit expensive than some other live chat companies on the list but offers some unique features and add-ons to justify the cost. They offer integrations with popular CRM software, call back request, automated chat invitations, and customizable chat widgets to match your site.
SnapEngage also offers a SMS to Chat feature as an add-on service to their live chat software, so your visitors can directly communicate with your support team via text. Intercom Intercom is a flexible tool that helps you capture leads, engage users, and boost conversions. It offers messaging services with live chat widgets that you can automate with your own flows, add chatbots, and engage customers.
It is not just a live chat support software. It can be used as an onboarding tool, support assistant, lead generation tool , marketing automation, and user-engagement software. Freshchat Freshchat is another good live chat support service with awesome features that rival some of the more well-known companies on this list.
Designed to be a conversation and messenger app, it allows you to start real-time chats with customers using agents or AI-powered bots. It also offers customer timeline views, live profiles, in-app campaigns, and customizable bots for automated conversations. You can connect chats to support tickets on Zendesk or on a slack channel.
Your team can use smart plugs, canned responses, labels, private notes, and desktop notifications to be more productive. They offer a free live chat support service plan for up to 10 team members. LivePerson LivePerson is another powerful live chat support software with tons of awesome features to help you engage customers and increase sales. You can use chatbots to create automated conversation flows and save customer information in your other third-party apps.
LivePerson is targeted towards medium to large businesses and enterprise level clients. You will have to request a quote to get pricing information based on your needs. Smartsupp Smartsupp is a low-cost live chat support software that allows you to track and record user sessions on your website.
It also helps you track chat conversations in Google Analytics to see your performance. Pure Chat If you are looking for a free live chat software, then Pure Chat is another good alternative. It allows you to easily add beautiful live chat widgets to your websites and the free plan allows you to add 3 operators with unlimited chat history.